Support

Nox Dev Team

Nox stores all data on your device. We have no access to your vault, so we cannot recover data on your behalf — but we are happy to help with any questions about the app.

Contact us

For support, feature requests, or bug reports, email us at au10tk8@gmail.com. We aim to respond within 2 business days.

Common questions

I forgot my PIN

If you set up a Recovery Key during onboarding, use it to regain access via Settings → Recovery → Forgot PIN. If no recovery option was set up, the vault cannot be unlocked — this is by design to protect your data.

I lost my device

If you created an encrypted backup file before losing your device, you can restore it on a new device from the splash screen. Without a backup, the data cannot be recovered.

How do I restore a purchase?

Open Nox → Settings → Upgrade to Pro → Restore Purchases.

Is my data sent to the cloud?

No. All vault data is stored on your device only. See our Privacy Policy for full details.